(under article 49, paragraph 4, Legislative Decree 21/2014)
You have the right to withdraw from the contract without any given reason within 14 days.
The cancellation period expires 14 days from the day that you, or a third party nominated by yourself other than the courier, take physical possession of the final item.
To exercise the cancellation right, you must inform us of your decision to withdraw from the purchase order through an explicit declaration to be sent within the aforementioned period by registered letter to the following address:
Natura & Sapori Italia
S.S. 651, 9
Pescolanciano 86097 (IS)
To meet the cancellation deadline, it is sufficient that you send the communication concerning the exercise of your cancellation right before the cancellation period is over.
To this end, you may useany type of explicit written declaration of your intention to cancel the order, as long as it is sent to the address specified above with the right format and within the aforementioned deadline.
In case of exclusion of the cancellation right,we will return the purchased Products, charging you for the reshipping costs.
Should you withdraw from the contract, all payments made in our favour will be reimbursed in full, including any shipping costs (except additional costs incurred where an alternative to our standard economy delivery method is chosen by yourself), without unnecessary delay and no later than 14 days from the day that you notify us of your decision to withdraw from the contract. Reimbursements will be made using the same payment method as that used for the initial transaction, unless you expressly request otherwise; no additional costs will be incurred as a result of the reimbursement.
Please return the goods or deliver them to us.
We will pay the costs of returning the goods.
You are only responsible for the diminished value of the goods resulting from the handling of goods other than what is necessary to establish the nature, characteristics and functioning of the goods.
The cancellation right is excluded in the following cases, under article 59 of the Legislative Decree 21/2014: