Payment

Payment and billing methods

Payment methods

The Customer may pay the price of the products and the shipping expenses via PayPal, bank transfer and cash on delivery.

PayPal

After confirming the order, the Customer can make the payment using their existing PayPal account or a bank card (including prepaid cards), or using any of the other methods accepted by PayPal and in compliance with the relevant conditions.

Bank Transfer

The Customer must make the payment within 3 days from order date for orders of Products and within 1 day for orders for events and/or courses. Should the Customer fail to make the pertinent bank transfer within this deadline, the order will be cancelled and the goods will be returned to the inventory and made available for purchase by other Customers. Customers who fail to make the transfer may be contacted by the Customer Service to clarify whether the cause of the transfer failure is attributed to the Customer’s wish not to confirm the purchase or to other causes.

Bank account details for the bank transfer:Natura & Sapori Italia

Cash on delivery

This payment method is available only for shipments within Italy and only for orders under 500.00 €. Payment will be made upon reception of the goods and can only be made in cash. For shipments using this payment method, the Customer is required to pay an extra shipping cost of 5.00 € + 3% of the total order price.

Billing of orders

If the purchase is made by a professional, it will be possible to request an invoice by selecting the appropriate box during the order procedure and inserting the billing information including fiscal code and/or VAT number. In this case, the invoice will be sent via email to the address indicated. The professional is responsible for entering the correct billing information and is expressly informed that, if no invoice is requested during the ordering phase, it will not be possible to request it subsequently.